Privacy Policy

Last Updated: 05/07/2025

GCBI (“we,” “our,” or “us”) is committed to protecting your personal data in accordance with the Data Privacy Act of 2012. This Privacy Policy explains how we collect, use, and protect your information when you interact with us through our website, social media, contact form, live chat, or by phone.

1. Information We Collect

When you engage with us, we may collect the following personal data:

Full name
Email address
Phone number
Home or business address
Company name (if applicable)
Project details or service inquiries
Any information you share through our contact form, live chat, social media messaging, or phone calls

2. How We Collect Your Data

We collect personal data directly from you when you:

Fill out our contact form
Use our live chat
Message or interact with us on social media
Call us directly
Send project-related inquiries via email or other communication channels

3. How We Use Your Information

We use your information to:

Respond to your inquiries and project requests
Schedule calls or consultations
Evaluate and prepare project proposals
Improve our communication and customer service
Maintain internal records and project documentation

4. Data Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties. Your data is only accessible to authorized GCBI personnel involved in customer support, project management, or administrative operations.

5. Data Storage and Protection

We do our best to ensure that your personal data is protected and your privacy is preserved. We implement physical, technical, and organizational safeguards to protect your data against loss, theft, and unauthorized access, disclosure, copying, use, or modification.

Our data protection practices include:

Use of secured servers behind firewalls and other security tools
Encryption protocols, including SSL (Secure Socket Layer), to help keep personal data secure
Security testing of our website and systems prior to launch and after major updates
Limiting access to your personal data to qualified employees, contractors, and agents who are authorized and required to maintain confidentiality

Please remember:

You provide personal data at your own risk.
Unfortunately, no method of transmission or storage is 100% secure.

6. Data Retention

We shall retain your personal data obtained via our GCBI website contact forms, and chat facilities for a period of one (1) year from the fulfillment of the declared purposes, or as long as legally required. Your information may also be retained as necessary for ongoing or prospective legal proceedings, or to establish, exercise, or defend our legal rights (including for fraud prevention or credit risk reduction).

After the retention period, your personal information will be securely deleted or discarded in a manner that prevents further processing, unauthorized access, or disclosure. Specifically, personal data in electronic form will be permanently removed from our databases.

7. Cookies and Website Tracking

We currently do not use analytics or tracking tools, but may do so in the future to improve website functionality. If used, any tracking tools will comply with local privacy regulations and users will be notified accordingly.

8. Third-Party Websites and Social Media

Our website may contain links to third-party websites and social media platforms. Please note that we have no control over and are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before submitting any personal data. Once you leave our website, their data policies will apply to any information you share with them.

9. Your Rights Under Philippine Law

Under the Data Privacy Act of 2012, you have the right to:

Access your personal data
Correct inaccurate or outdated data
Request deletion of your data
Object to processing under certain circumstances
File a complaint with the National Privacy Commission if you believe your data has been misused

To exercise these rights, contact us using the details below.

8. Changes to This Policy

We may update this Privacy Policy to reflect changes in our data practices or legal requirements. All updates will be posted on this page with a revised date.

9. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or how your information is handled, please reach out to us at:

GCBI
20 Mt. Williamson St, Filinvest 1 Subd., Batasan Hills
Quezon City, 1126 Metro Manila
+63 (02) 7000-0343